Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Feedback
  1. Feedback
  2. Craft your taste - support

Craft your taste - support

Welcome! You can raise a request for Support using the options provided.

Need something new? Is something missing?

Help us make CyT better.
We continue building new, changing and upgrade existing functionalities. Do not hesitate to give your input.

What?
Functionalities can be anything like the views, the tables, input fields,...

How:
1. New functionalities are the hardest to detail, try to fill in a basis:

  • How would you start, use and visualize the functionality.
  • What is the added value for your process
    We might contact you to complete the train of thoughts.
    2. For existing functionalities :
    How is it working now?
    How would you like it to work and why?
    Where would you like extra input or output on the functionality?
Required fields are marked with an asterisk*
, multiple selections available,

With what view would you match this functionality feedback? If any.

The impact on the usage of the functionality because of the functionality in it's current (unavailable?) state.

Medium

Your perception on the priority for updating or adding this functionality.

How you would name the functionality.

See instructions to guide us in the best direction.

Drag and drop files, paste screenshots, or browse

If sending does not work, try remove the attachments.

Powered by Jira Service Management
{"xsrfToken":"b2d8e8913df3f39e6ecf9b846a1c99d00ea099b1_lout","branding":{"id":"1","key":"sup","name":"Craft your taste - support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#13171a","headerLinkHoverBGColor":"#13171a","headerBadgeColor":"#13171a"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/7e7224ed-aa6c-461b-b3d9-b41ddf27f4b4/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyNGQyMTEyOC1hZTAyLTQ4OWItYWE2OC0yNjQxY2QyNTk0YzIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjdlNzIyNGVkLWFhNmMtNDYxYi1iM2Q5LWI0MWRkZjI3ZjRiNCI6WyJyZWFkIl19LCJleHAiOjE3NjkxNDYzNjIsIm5iZiI6MTc2OTE0NTc2Mn0.I34LFiN5MFAR2wW3S1u4zjUXx7LKrlCvQpZwto-wAJE&client=24d21128-ae02-489b-aa68-2641cd2594c2&mode=fit","logoId":"7e7224ed-aa6c-461b-b3d9-b41ddf27f4b4","isLogoAvailable":true,"helpCenterTitle":"Help us Craft Your Taste","sharedPortalName":"Feedback","translations":{"it-IT":{"helpCenterTitle":"Benvenuto nel Centro assistenza","sharedPortalName":"Centro assistenza","localeDisplayName":"Italian (Italy)"},"nl-NL":{"helpCenterTitle":"Welkom bij het Helpcentrum","sharedPortalName":"Helpcentrum","localeDisplayName":"Dutch (Netherlands)"},"en-US":{"helpCenterTitle":"Help us Craft Your Taste","sharedPortalName":"Feedback","localeDisplayName":"English (United States)"},"fr-FR":{"helpCenterTitle":"Bienvenue dans Centre de support","sharedPortalName":"Centre de support","localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#d25700","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/9c73d822-ecdc-4894-bb4b-3b302c1d7b76/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyNGQyMTEyOC1hZTAyLTQ4OWItYWE2OC0yNjQxY2QyNTk0YzIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjljNzNkODIyLWVjZGMtNDg5NC1iYjRiLTNiMzAyYzFkN2I3NiI6WyJyZWFkIl19LCJleHAiOjE3NjkxNDYzNjIsIm5iZiI6MTc2OTE0NTc2Mn0.JsHfg-UrGu4QIQUB-z_GHiNvoi0E1XzVgCQdmsopPkc&client=24d21128-ae02-489b-aa68-2641cd2594c2&height=300&mode=fit","bannerMediaApiFileId":"9c73d822-ecdc-4894-bb4b-3b302c1d7b76","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"sup","projectId":10010,"serviceDeskId":1,"name":"Craft your taste - support","description":"<p>Welcome! You can raise a request for Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"10","name":"Is something broken?","descriptionHtml":"<p>Help us understand</p>\n<p>Describe the bug you encounter.<br> Is it reproduceable?<br> What are the steps done?<br> Did it work before?</p>","callToAction":"Is something broken?","introHtml":"<p>If something is really broken, this feedback will alert us.<br> This can be used for everything like visuals, tables or even complete functionality of the application.</p>","icon":10572,"iconUrl":"https://tastefever.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10572","groups":[6],"key":""},{"id":"12","name":"Need something new? Is something missing?","descriptionHtml":"<p>What?<br> Functionalities can be anything like the views, the tables, input fields,...</p>\n<p>How:<br> 1. New functionalities are the hardest to detail, try to fill in a basis:</p>\n<ul class=\"alternate\" type=\"square\">\n <li>How would you start, use and visualize the functionality.</li>\n <li>What is the added value for your process<br> We might contact you to complete the train of thoughts.<br> 2. For existing functionalities :<br> How is it working now?<br> How would you like it to work and why?<br> Where would you like extra input or output on the functionality?</li>\n</ul>","callToAction":"Need something new? Is something missing?","introHtml":"<p>Help us make CyT better.<br> We continue building new, changing and upgrade existing functionalities. Do not hesitate to give your input.</p>","icon":10573,"iconUrl":"https://tastefever.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10573","groups":[6],"key":""},{"id":"11","name":"Wrong words used in the application?","descriptionHtml":"<p>Help us understand</p>\n<p>Where can the label be found?<br> What does the label mean to you?<br> What would a correct translation be?<br> What should the label be if the function of the field stays the same?<br> Is the label okay but does it need more explanation?</p>","callToAction":"Wrong words used in the application?","introHtml":"<p>We strive to ensure that all the words and explanations in our application are thoroughly checked and consistent, however, we can miss something. <br> We try to make our application in such way that it guides you, as user, to the fields and information you need. <br> If any label misguides you, let us know!</p>","icon":10571,"iconUrl":"https://tastefever.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10571","groups":[6],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://tastefever.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":6,"name":"Feedback"}],"orderMapping":{"6":[12,11,10],"5":[6,7],"1":[6,7],"4":[6],"2":[7]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"012d1096-e549-3a83-8f62-2147c74d7af7","appLinkName":"","appLinkUrl":"","spaceKey":"SUP","spaceName":"Support","spaceUrl":"","isServer":false},"labels":[],"projectKey":"SUP","serviceDeskId":1,"kbLinkDomainURLs":["https://tastefever.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyNGQyMTEyOC1hZTAyLTQ4OWItYWE2OC0yNjQxY2QyNTk0YzIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAxMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjkxNDY5NjIsIm5iZiI6MTc2OTE0NTc2MiwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.1uk8oKMCs5xZKaifbSQ7bzQJ_O1hr35xp65H07Knsxw","targetCollection":"upload-project-10010","endpointUrl":"https://api.media.atlassian.com","clientId":"24d21128-ae02-489b-aa68-2641cd2594c2","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":12,"projectId":10010,"issueType":{"id":"10031","name":"[System] Service request"},"form":{"name":"Need something new? Is something missing?","descriptionHtml":"<p>What?<br/>\nFunctionalities can be anything like the views, the tables, input fields,...</p>\n\n<p>How:<br/>\n1. New functionalities are the hardest to detail, try to fill in a basis: </p>\n<ul class=\"alternate\" type=\"square\">\n\t<li>How would you start, use and visualize the functionality.</li>\n\t<li>What is the added value for your process<br/>\nWe might contact you to complete the train of thoughts.<br/>\n2. For existing functionalities :<br/>\nHow is it working now?<br/>\nHow would you like it to work and why?<br/>\nWhere would you like extra input or output on the functionality?</li>\n</ul>\n","callToAction":"Need something new? Is something missing?","intro":"<p>Help us make CyT better.<br/>\nWe continue building new, changing and upgrade existing functionalities. Do not hesitate to give your input.</p>","instructions":"<p>What?<br/>\nFunctionalities can be anything like the views, the tables, input fields,...</p>\n\n<p>How:<br/>\n1. New functionalities are the hardest to detail, try to fill in a basis: </p>\n<ul class=\"alternate\" type=\"square\">\n\t<li>How would you start, use and visualize the functionality.</li>\n\t<li>What is the added value for your process<br/>\nWe might contact you to complete the train of thoughts.<br/>\n2. For existing functionalities :<br/>\nHow is it working now?<br/>\nHow would you like it to work and why?<br/>\nWhere would you like extra input or output on the functionality?</li>\n</ul>\n","icon":10573,"iconUrl":"https://tastefever.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10573","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"multiselect","jiraFieldType":"components","fieldId":"components","fieldConfigId":"","label":"View","description":"With what view would you match this functionality feedback? If any.","descriptionHtml":"<p>With what view would you match this functionality feedback? If any.</p>","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10020","label":"Access","selected":false,"children":[]},{"value":"10025","label":"Cellar configuration","selected":false,"children":[]},{"value":"10032","label":"Cellar-step","selected":false,"children":[]},{"value":"10027","label":"Dashboard and main menu","selected":false,"children":[]},{"value":"10022","label":"Employee configuration","selected":false,"children":[]},{"value":"10024","label":"Grape parcel configuration","selected":false,"children":[]},{"value":"10030","label":"Harvest-step","selected":false,"children":[]},{"value":"10026","label":"Inventory","selected":false,"children":[]},{"value":"10033","label":"Trace-batch","selected":false,"children":[]},{"value":"10029","label":"Trace-vineyard","selected":false,"children":[]},{"value":"10023","label":"Vineyard configuration","selected":false,"children":[]},{"value":"10028","label":"Vineyard-step","selected":false,"children":[]},{"value":"10021","label":"Winery configuration","selected":false,"children":[]}]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10004","fieldConfigId":"10104","label":"Impact on functionality","description":"The impact on the usage of the functionality because of the functionality in it's current (unavailable?) state.","descriptionHtml":"<p>The impact on the usage of the functionality because of the functionality in it's current (unavailable?) state.</p>","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10000","label":"Extensive / Widespread","selected":false,"children":[]},{"value":"10001","label":"Significant / Large","selected":false,"children":[]},{"value":"10002","label":"Moderate / Limited","selected":false,"children":[]},{"value":"10003","label":"Minor / Localized","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority for an update","description":"Your perception on the priority for updating or adding this functionality.","descriptionHtml":"<p>Your perception on the priority for updating or adding this functionality.</p>","required":false,"displayed":true,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Functionality name","description":"How you would name the functionality.","descriptionHtml":"<p>How you would name the functionality.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Describe the desired new, changed or upgraded functionality.","description":"See instructions to guide us in the best direction.","descriptionHtml":"<p>See instructions to guide us in the best direction.</p>","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"If sending does not work, try remove the attachments.","descriptionHtml":"<p>If sending does not work, try remove the attachments.</p>","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/12","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/12","calendarParams":{"firstDay":0,"date":"2026-01-23T06:22:42+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"012d1096-e549-3a83-8f62-2147c74d7af7","appLinkName":"","appLinkUrl":"","spaceKey":"SUP","spaceName":"Support","spaceUrl":"","isServer":false},"labels":[],"projectKey":"SUP","serviceDeskId":1,"kbLinkDomainURLs":["https://tastefever.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyNGQyMTEyOC1hZTAyLTQ4OWItYWE2OC0yNjQxY2QyNTk0YzIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAxMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjkxNDY5NjIsIm5iZiI6MTc2OTE0NTc2MiwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.1uk8oKMCs5xZKaifbSQ7bzQJ_O1hr35xp65H07Knsxw","targetCollection":"upload-project-10010","endpointUrl":"https://api.media.atlassian.com","clientId":"24d21128-ae02-489b-aa68-2641cd2594c2","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=tastefever","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"b2d8e8913df3f39e6ecf9b846a1c99d00ea099b1_lout","baseUrl":"https://tastefever.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://tastefever.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"24d21128-ae02-489b-aa68-2641cd2594c2","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"913dd9b51cdc4b3e954ea2606dc497bb","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://tastefever.atlassian.net","edition":"free","anonymousEnabled":true,"requestIntroEnabled":true}